Effective Date: 07/01/2025
Meyer Heating & Air values your privacy. This Privacy Policy outlines how we collect, use, and protect your information—including data collected via SMS and our website.
Information We Collect:
We may collect your:
- Name, phone number, and email address
- Appointment history
- Service preferences
- Text message interactions
How We Use Your Information:
We use the information you provide to:
- Schedule and confirm service appointments
- Communicate service updates or changes
- Send appointment reminders and promotional messages
- Provide customer service and technical support
Data Sharing:
We do not sell or share your phone number or personal information with third parties for marketing purposes. Your data may be shared with trusted vendors only as necessary to fulfill services on our behalf (e.g., appointment scheduling software or CRM platforms) and only under strict confidentiality.
Opt-Out and Consent:
You may opt out of text messaging at any time by replying STOP to any SMS. Your consent to receive messages is not required to receive services from Meyer Heating & Air. Opting out of text messages will not impact your ability to book or receive HVAC services.
10DLC registration requirements
We are committed to protecting your privacy and the security of your personal information. Your data will not be transferred to external organizations under any circumstances. We have implemented strict measures to prevent unauthorized sharing or disclosure of your information, including:
- Access Control: Only authorized personnel have access to your data, and access is granted strictly on a need-to-know basis.
- Data Security: We use robust technical and organizational safeguards to protect your information from unauthorized access, loss, or disclosure.
- Regular Audits: Our data handling procedures are regularly reviewed and updated to ensure ongoing compliance with our privacy commitments.
- Incident Response: In the unlikely event of a data breach, we have established procedures to promptly address and mitigate any risks to your information.
If you have any questions about our privacy practices, please contact us using the information provided on our website.
Data Protection:
We implement industry-standard security measures to protect your data. While no system is 100% secure, we take reasonable steps to safeguard your personal information.
Policy Updates:
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.
Contact Us:
If you have questions about this policy or your data, please contact us:
📧 service@meyerair.com
📞 (314) 845-1929