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Top 10 Qualities to Look for in an HVAC Team

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Find the Best Residential HVAC Services in St. Louis

When it comes to your HVAC system, you want to take the best care of it possible. After all, you want it to last for decades.

But maybe you’ve dealt with difficult HVAC companies that overcharge you or keep you waiting for emergency maintenance. Or, maybe you’ve had a “jack of all trades” make the problem worse.

How do you find a trustworthy, honest business that provides great service?

Choose the Best Service Team for HVAC in St. Louis

The HVAC system is probably one of the most expensive – and necessary – aspects of your home. You want a skilled, professional team to maintain and repair it correctly and to maximize its lifespan – like Meyer Heating & Air of St. Louis. Here are 10 stellar qualities that every great HVAC business should exhibit – qualities that you’ll find when you partner with Meyer.

1. A Residential HVAC Service Company with a Good Reputation

Does the heating and cooling company have an A+ rating with the Better Business Bureau? Are their recent online reviews stellar? When you ask your St. Louis friends and family for local recommendations, do they mention this company? These are all great signs of an HVAC service team worth doing business with.

2. A HVAC Company with Local Experience and Knowledge

You’ll get the best service from HVAC technicians from local companies with decades of experience. They understand the distinct needs of the homeowners in the area best of all, and provide services for heating, air conditioning, and indoor air quality.

3. HVAC Technicians with Top-Notch Customer Service Skills

A great residential HVAC service company will put its customers first. Great customer service means prompt replies via email or phone, along with a willingness to answer questions and communicate truthfully with you.

Customer service also includes being courteous and kind when investigating the problem and fixing issues. Customer service involves not overstepping boundaries, listening to the customer, and being upfront and honest.

4. Technicians Provide In-Person Consultation with Written, Itemized Estimates

A good residential HVAC service will give you a written estimate for time, parts, and labor before the repair work is started. Their technicians should clearly explain to you what work needs to be done on your HVAC system and be upfront about any troubles that come up along the way. If repairs cost more than the value of the unit, the technician should provide an estimate for its replacement cost.

5. The Company is Licensed, Bonded, and Insured

Being licensed, bonded, and insured means three things:

  1. This business has the required competencies and meets a set of requirements to do business in your state.
  2. They have the correct insurance that will cover this particular line of work.
  3. They have additional coverage with a bond, which guarantees a certain payment amount if certain conditions in the contract are met (or aren’t met) – and you, the customer, are protected under this bond.

Any good company worth their salt will provide you with proof of all three qualifications if you ask.

6. Technicians Have NATE (North American Technician Excellence) Certification

This certification is necessary for anybody working as an HVAC technician. HVAC systems are complex with some very delicate parts, and the people who repair them need to have specific training that reaches across a number of makes, models, and ages. Although Meyer Heating & Air is a Ruud authorized dealer, our technicians can repair and maintain any brand.

7. The Company Provides Emergency Services

Put your HVAC repair company’s phone number in your smartphone so you can get emergency care for the hottest summer days or coldest winter days. At Meyer Heating & Air, we answer our phone around the clock, and we won’t keep you waiting if there’s an emergency at your home or business.

8. The Residential HVAC Service Has a Large, Dependable Staff

If your preferred HVAC service company has a core group of skilled technicians, but they also have additional staff to cover emergency service calls so you don’t have to wait for a full week to get your heater fixed, you’ve made a great choice. A good residential HVAC service should have technicians who can show up promptly.

9. The HVAC Business Is a Factory-Authorized Dealer

Meyer is proud to be a Ruud factory authorized dealer. This means a respected company thinks highly enough of us to trust us with their brand. Our employees are trained and certified in Ruud products. We also can provide our customers the latest Ruud technologies and their cutting-edge, advanced products.

10. A Local Company with a Stake in Community

A family-owned business, Meyer Heating & Air has been taking care of St. Louis HVAC, heating, and air conditioning systems for over 30 years. A local company will do their best to uphold their good reputation among people they’ve known and worked with all their lives.

Call Us for the Best Residential HVAC Services in St. Louis

Nobody wants to replace an HVAC in St. Louis unless it’s absolutely necessary. Heating and air conditioning systems are an investment. So choose a company who delivers consistent results at an affordable price. Choose Meyer Heating & Air, the best HVAC in the St. Louis metropolitan area. Contact us today to schedule service.